Privacy Policy 

WHO ARE WE?

We are The Woodworks Trading Ltd and we operate the website: www.thewoodworkstrading.co.uk (referred to as the "Site") and our address is 27 Upper High Street, Thame, OX9 3EXS (referred to as "we" or "us" or "our"). We are a Danish inspired Muubs.com stockist selling organic, raw, sustainable and ethically sourced kitchen and homeware items. We have a showroom which we have opened up as a coffee shop in Thame.

We provide this Site for visitors to peruse and be able to purchase our products as well as get information about whats on at the coffee shop. A reference to "you" or "your" is a reference to a user of the Site.

INTRODUCTION

We are committed to protecting your privacy. This privacy policy (referred to as the "Policy") explains how and for what purposes we use the information collected about you. Please read this Policy carefully.

If you have a query about information relating to a treatment or any other information on the Site please call on 07772 148463, email us at dataquality@thewoodworkstrading.co.uk or alternatively by post to our address above.

WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing: With your permission (if you signed up via our newsletter sign up forms), we will send you newsletter emails that contain information about our store, products and events. We will not use these details for any reason other than this purpose, we will not pass these details on to third parties. 

CONSENT AND YOUR RIGHTS

When you provide us with personal information to complete a transaction, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If you have entered your details in to our newsletter sign up forms (either pop-up or footer form) we imply that you consent to us collecting your information in order to send you our newsletter and for that specific reason only.

How do I withdraw my consent?

If after you have signed up, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at dataquality@thewoodworkstrading.co.uk

You have the right to ask us not to process your personal data at any time. 

You have a right to request access to or rectification of your personal data which we hold about you. You also have a right to erase your personal data, to restrict the processing of your personal data and the right to receive your personal data that you have provided to us, the right to object to our processing of your personal data.

To exercise any of these rights, please contact us via the methods provided earlier in this policy.

DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

COOKIES AND TRACKING 

We use "cookies" to enable us to improve your experience of our Site. For full details about what cookies we set and why we use them, please see our Cookie Policy available here.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our us at dataquality@thewoodworkstrading.co.uk